French Bilingual Customer Service RepresentativeRobert Half

Description

We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.

Key Responsibilities

• Provide outstanding customer service in both French and English via phone, email, and other communication channels.

• Resolve customer concerns efficiently while maintaining a positive customer experience.

• Accurately document customer interactions and update records within company systems.

• Process customer orders, account updates, and service requests.

• Escalate complex issues when necessary and follow through to resolution.

• Meet established performance, quality, and productivity expectations.

Requirements

Qualifications

• Fluency in both French and English (written and verbal) required.

• Previous customer service, call center, administrative support, or client-facing experience preferred.

• Strong communication and interpersonal skills.

• Excellent problem-solving and conflict-resolution abilities.

• Proficiency with Microsoft Office and general computer applications.

• Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.

• Strong attention to detail and organizational skills.

TalentMatch

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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