Table Games Dual Rate SupervisorPENN Entertainment

As a Dealer:

• Provides accurate and efficient dealing at assigned table game.
• Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
• Provides prompt, courteous and accurate dealing at assigned table(s).
• Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
• Performs accurate chip and cash transactions.
• Receives wagers from customers and pays the appropriate game outcomes.
• Maintains game security and protects company assets at all times.
• Assists customers in understanding the rules and ensures adherence to established policies and procedures.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

As a Supervisor:

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department.
• Oversees all gaming activity on assigned tables.
• Monitors cash and chip transactions.
• Corrects mistakes and settles disputes when necessary.
• Verifies, by signature, all clerical transactions.
• Issues approved credit.
• Maintains bankroll at functional levels.
• Assists customers with any problems or requests.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Any and all duties as assigned by your Director or a member of management.