Cook II - Hollydeck - Full TimePENN Entertainment

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Consistently and accurately prepares food to established guidelines and orders for Hollydeck guests.
• Ensures par levels for menu item ingredients are kept in stock. Reports shortages and/or outages to F&B leadership for ordering purposes.
• Ensures food is prepared in a timely manner according to established guidelines.
• Communicates with other Hollydeck Team Members as needed to provide prompt and friendly customer service according to department and company standards. 
• Responsible for boiling and/or broiling or assisting with boiling and/or broiling of seafood products for Hollydeck events according to established guidelines.
• Ensures food product served is fresh and meets guest satisfaction. Reports concerns regarding food product or ingredients to F&B leadership team.
• Ensures food product is stored and prepared according to food safety standards and established guidelines.
• Responsible for wearing personal protective equipment while handling all food products. Ensures food safety standards are following at all times while on duty.
• Remains knowledgeable on all products in outlet, in addition to all casino events, amenities, and promotions.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.