AV Technician - On CallPENN Entertainment

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary for Hollywood Casino Gulf Coast or Boomtown Casino Biloxi:

• Responsible for the set up and operation of audio and video equipment including but not limited to microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, and related equipment for concerts, presentations, promotions, and any other property events.
• Responsible for daily technical operations and first line maintenance for live, audio and video entertainment.
• Assists Food & Beverage team with sound and lighting as needed during live banquets.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Responsible for accurate completion of production set up checklists. Reports issues to leadership. 
• Responsible for the setup, operation, adjustments, service and repair of AV electronic equipment. Reports issues to leadership.
• Performs preventative maintenance on audio visual equipment according to established guidelines.
• Assists with ensuring digital displays and television on property are on and properly displaying content.
• Regulate fidelity, brightness, contrast, volume, and sound quality throughout the AV system.
• Administer control panels to operate and distribute multiple audio and video sources including but not limited to, horse racing, background music, HD video servers, sporting events and other casino and/or pari-mutuel related feeds.
• Follows all company, safety, and security procedures. Reports any maintenance problems, safety hazards, accidents, or injuries to Manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.