Patient Service SpecialistSelect Medical
Job Summary
- Greets patients with exceptional customer service to create a positive patient experience
- Answers phone
- Utilize medical office software to schedule new and follow-up appointments for patients
- Insurance verifications, referrals and pre-authorizations
- Schedules patients appointments and checks them in at arrival
- Collection of co-pays
- Daily cash balancing and weekly banking deposits
- Patient intake and data entry to ensure proper billing
- Complete daily billing reports and work with central billing office (CBO)
- Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
- Other duties as assigned