HOST/CASHIER-CAFE (FT)PENN Entertainment
Job Summary
- Provide guest services for guests of the restaurant.
- Receive cash or credit card from customers in payment for goods or services.
- Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
- May be required to know value of menu items.
- May give cash refunds or credit memorandums as directed by Supervisor/Manager.
- Greets and seats patrons.
- Coordinates and controls the flow of the Restaurant.
- Assigns stations to servers and bus persons.
- Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
- Interacts between Service Staff and Patrons when difficult situations arise.
- Ensures that Service Quality and Standards are followed.
- Answer telephone in a professional manner.