GUEST ROOM CONTROLLER (FT)PENN Entertainment
Job Summary
- Under close supervision, optimizes the function of the Housekeeping office by providing all facets of clerical support.
- Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards.
- Types memos, letters, reports and materials as assigned by Supervisor.
- Maintains departmental files.
- Designates Guest Room Attendant work assignments.
- Receives incoming calls from guest rooms and dispatches maintenance personnel as required.
- Responsible for computer data entry of all work orders and inspections.
- Maintains lost and found dispatch logs.
- Physically performs key checks and lost key searches.
- Maintains an orderly office work area.
- Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
- Organizes supply closet items.
- Maintains message boards in pre-shift area.