EVS SHIFT SUPERVISOR (FT)PENN Entertainment

- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with oversight of the day-to-day cleaning of the casino property. - Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner. - inspects completed work to ensure established standards are met. - Responsible for ensuring OSHA standards are followed. - Responsible for reporting property damage or any problems to manager in a timely manner. - Assists in distribution of work assignments. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.