Field Service EngineerMettler Toledo

Troubleshoot and repairs industry related products without assistance. Resolves first-line customer concerns and helps resolve invoicing issues when applicable. Performs calibrations, preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements. Performs basic end user training. Performs calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.Assists and cooperates with Scheduling Analyst and Service Support Team as necessary. Achieves assigned targets while controlling expenses. Ensures company vehicle is serviced and maintained according to fleet requirements and policies. Is proactive in promoting and selling service and products. Submitting sales leads at a level commensurate with experience is required. Maintains inventory levels as assigned by SBU and maintains appropriate accuracy and control over stocked items. Ensures compliance with all company and customer safety and quality policies and procedures. Works to ensure customer uptime requirements are met and that all work assignments are completed on time. Accurately completes and submits all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner.Maintains a close professional relationship with external/internal customers, sales, technicians and other leaders. Completes Kronos time keeping on a daily basis and ensure punches are entered for each activity as they occur. Using Device Service Management (DSM), order all assignment request materials and record all related activities in a timely manner. Works to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.