Operations Specialist (Level III)TALENT Technical Services Inc.
Job Summary
This role is a potential contract to hire and will require resources that do not require sponsorship now or in the future.
- ASAP start, required to be onsite all 5 days/week -- no exceptions
- Location: Pennington, NJ
- Duration: 8-month contract
Responsibilities
- Performs standard transaction processing and reconciliation according to the established written guidelines and procedures
- Responds to client inquiries via numerous channels to support operational efficiency and quality client service
- Performs basic research, follow-up and resolution of routine research requests
- Identifies potential issues in daily operational tasks and escalates risk concerns, as needed
- Provides general operational support including mail sorting, and mail distribution
- Needs to have professional presence, respond to emails in a professional manner
Required Skills
- Attention to Detail to ensure accuracy
- Effective Written Communications
- Accountability – ensuring all requests are completed in its entirety
- Analytical Thinking – self-reliant to analyze situations and make quick decisions
- Independence – ability to work independently with minimal supervision and guidance
- Research – ability to understand systems to perform effective research
- Risk Management – ability to detect potential risk(s)
- MS Suite
- Outlook
- Word