HR GeneralistPENN Entertainment
Job Summary
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
- Partners with HR Business Partners to meet the needs of departments within the business unit.
- Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.
- Conducts effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.
- Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations and performance reviews).
- Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.
- Conducts exit interview, record feedback/dialog, and report patterns to management.
- Assists in the handling of unemployment compensation claims.
- Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.
- Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.
- Attends training and meetings, as required.
- Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, engagement, and leadership opportunities.
- Assists with design and execution of engagement, wellness and retention events.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Maintains strict confidentiality in all departmental and company matters.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Performs other duties as may be assigned by department and/or company management.
- Follow all cleaning, sanitation and PPE position specific guidelines.