GUEST ROOM ATTENDANTPENN Entertainment

Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company.   Assist customers as necessary to ensure their satisfaction.

• Supplies rooms with all amenities and linens
• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel as directed by Executive Housekeeper, Housekeeping Lead, Supervisor, Manager or Director
• Cleans all windows and mirrors, dusts, and sanitizes bathrooms in guest rooms
• Vacuums and cleans carpeted areas and behind furniture
• Assures that every room is clean and everything in room is in proper working order
• Cleans and maintains his/her workstation, including stocking workstation with sheets, pillowcases, towels and all amenities
• Ensures all linens and towels are without defect
• Completes daily housekeeping reports, if necessary
• Works as a team with other employees
• Responsible for providing exceptional Red Carpet Customer Service to all guests
• Properly reports and turns in all lost and found items
• Greets all guests throughout shift with the proper salutation and pleasant expression
• Reports all safety hazards or maintenance deficiencies for proper handling
• Maintains and cleans all equipment used throughout the course of a shift
• And any other duties as assigned by management