TURF CLUB SERVERPENN Entertainment

SUMMARY: it is the primary responsibility of the Turf Club Server to provide beverage, food, and bussing services. The Turf Club Server additionally sells and cashes winning pari-mutuel tickets for patrons Must be outgoing with the ability to engage and entertain guests. All duties are to be performed in accordance with departmental and company policies, practices and procedures. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Greets guests in a timely manner and obtains beverage and/or food orders.initiates conversation with guests. - Expedites food and drink orders for each party quickly and accurately.Serves refills upon request as well as follows up for additional food and beverage requirements. - Operate cash register: take money and make change, as required. - Sell pari-mutuel tickets to patrons via a hand-held device. - Cash pari-mutuel tickets for patrons. - Directs patrons to supervisory personnel to resolve questions of ticket validity. - Completes end of shift checkout and paperwork according to preset standards. - Complete assigned opening and closing side work. - Claims tips received according to laws governing wage reporting. - Provides Red Carpet Service to every patron and employee. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Keeps tables neat and orderly by removing glassware no longer in use.Clears and resets tables for next seating. - Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable. - Anticipates guest needs when possible. - Communicates with bartenders and managers regarding guest requests. - Perform duties in a safe manner; report any potential safety hazards to management staff. - May be required to answer questions when a manager is not available. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Performs other duties as may be assigned by department and/or company management. SUPERViSORY RESPONSiBiLiTiES - This position has no supervisory responsibilities.