Racing Security- SeasonalPENN Entertainment
Job Summary
- Promote and maintain excellent customer service with each patron and employee you may come in contact with.
- Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino and racetrack.
- Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; provide assistance in medical situations if required.
- Patrol buildings and grounds of the facility as directed.
- Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests and livestock.
- Provide assistance to patrons: give directions, call cabs, assist with car trouble, etc.
- Provide special assistance to disabled patrons as necessary.
- Dispatch other officers to various assignments and maintain activity log sheets.
- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.
- Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures.
- Must be knowledgeable of all special events and promotional activities available to guests.
- Presents oneself as a credit to the Company and encourages others to do the same.
- Must work well under pressure, and meet multiple and sometimes competing deadlines.
- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors.
- Adhere to all departments/company policies and procedures.
- Performs all other related and compatible duties as assigned.