Lead MaintenancePENN Entertainment
Job Summary
- Responsible for providing guidance and daily supervision to staff in the facilities department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Assists with all maintenance and construction projects and suggests best practice for using in-house resources or outside vendors - inspects projects after completion for satisfactory results. - Assists with grounds crew and maintenance of property grounds. - Responds to all emergencies per established procedures and assists team members/resources in the event of an emergency. - Adheres to preventive maintenance schedules for facility. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.