Substitute Parker Barista/BartenderHyatt Hotels Corporation

Description:

JOB SCOPE:

Responsible for preparation and service of quality beverages for customers as well as cashiering functions

JOB FUNCTIONS:

Supplying Tasks (30%)

Requisition of supplies to maintain par stock

Check all incoming stock against previous requests

Stock up the shelves and counter area for the next service period

Maintain clean and organized storage spaces

Ensure proper storage of all service items according to code and hotel policies

Replenish all service items: paper items, general supplies, beverage, food and stewarding supplies

Ensure that coffee, liquor, soda and beer service is constantly replenished during shift

Report to the manager on duty any equipment shortage or problems

Load and unload dishwasher with glassware

Fill the ice wells as needed

Retrieve food from kitchen

Maintain a clean and organized workspace to ensure that others can locate resources or products as needed

Service Tasks (45%)

Prepare quality, made-to-order gourmet coffees and other beverages

Ensure area is maintained neatly both equipment and service area

Cultivate an inviting, welcoming facility

Clean and reset bar tables for service according to department manual standard

Break down and set up bar area with all bar supplies

Refill all napkin dispensers, milk dispensers, sugar containers, and other take away mise-en-place for guests

Maintain knowledge of all house specifications for beverage recipes

Prepare all drinks according to house recipes, utilizing proper tools and techniques

Refill display case with appropriate food items when appropriate

Prepare mise-en-place daily, each in accordance to the recipes and the direction provided by the chef and manager

Ensure sufficient mise-en-place of his/her station for all beverage menu items

Ensure proper food presentation by following set standards at all times

Workstation must be maintained clean at all times

Ensure sanitary measures are complied with at all times during preparation of all food items

Take orders from the guests at the bar and record them on checks

Prepare all beverage and food orders for guests

Regularly clean and maintain all areas of the bar, including but not limited to the front bar top, back bar shelves, drainboard, espresso machine, bottles, drip coffee shuttles

Follows health, safety and sanitation guidelines for all products

Clean all glassware

Maintain glassware dishwasher

Follow all proper bar opening and closing procedures

Bus tables, as needed

Adhere to Thompson Central Park serving standards and policies

Other duties as assigned by Supervisor

Banking Tasks (20%)

Acquire change from head cashier at the beginning of every shift

Maintain bank according to cash handling policy

Ring up the checks and post all checks in MICROS in accordance with cash handling policy

* *Verifies guest room numbers before closing the checks

* *Verifies mode of payment and receives clearance on credit card purchases before closing the check

Prepare and close the bill (check) for the bar guests only

Close bar

Balance cash receipts at the end of shift and prepare the recap sheets according to hotel policy and standard

Maintain key to secure box

Training (5%)

Assists with new employee training by positively reinforcing successful performance and coaching as needed

Attends training sessions, staff meetings, or other meetings as scheduled

Qualifications:

QUALIFICATIONS:

ESSENTIAL:

Passion for coffee

Professional Barista skills (ie. Pulling shots to order, latte art, math skills, ect.)

Food and beverage operations knowledge

Exceptional customer service and teamwork skills

Knowledge of classic and modern mixed drinks, garnishes and glassware

Knowledge about alcohol beverages

Knowledge of bar operation and procedures according to Thompson Central Park standards

* *Knowledge of computerized register, preferably MICROS, and terminal

A positive and pleasant personality, patience

Ability to pass a barista evaluation

Fluent in English

Ability to compute basic math functions

KNOWLEDGE, SKILLS, & ABILITIES:

ESSENTIAL:

Physical Abilities

Able to lift, push, pull, and carry in excess of 25 pounds

Able to stand for a long period of time

Able to go up and down stairs often and regularly

Self-Efficacy

Maintains calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable guest environment

Perform basic mathematic computations & complete standards forms

Ability to understand and carry out oral and/or written instructions and request clarification where needed

Anticipates customer and outlet needs by constantly evaluating environment and customers for clues

Maintains regular and consistent attendance and punctuality

Group Process & Team Building

Ability to develop and maintain effective working relationships with others

Strong interpersonal skills

Communicates information to Supervisor so that the team can respond as necessary to create a welcoming guest environment

Service Orientation

Provides quality beverages and food products consistently for all customers by adhering to all recipe standards

Fluency in English

DESIRABLE:

Fluent in Spanish, French or Italian

Salary Range - $33.2775 $44.3700

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties within the essential functions as assigned by their supervisor.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-NY-New York City

Organization: Thompson Central Park New York

Pay Basis: Hourly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: NEW015849

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.