Mid Market Account Manager, Spectrum BusinessSpectrum
Job Summary
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
#LI-JH2
SCM240 2026-83257 SCM240 2026
Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrums reputation for trusted solutions.
How YouWillMake an Impact
- Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
- Win back former customers by presenting compelling solutions and incentives
- Achieve monthly revenue quotas through strategic account management and targeted sales activities
- Initiate contact with prospective clients through telephone outreach, cold call visits,networkingand participation in industry events
- Develop customer-centric proposals that articulate Spectrums value proposition
- Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
- Maintain comprehensive sales databases to track activity and customer information
- Work closely with Sales Support and Marketing teams to drive successful account outcomes
- Participate in sales meetings and training sessions to deepen your knowledge and expertise
Working Conditions
- Office-based rolewith occasional travel to customer locations
What You Will Bring to Spectrum
RequiredQualifications
Education
- High school diploma or general education degree required (GED)
Experience
- Working knowledge of computers, computer networking, Internetsolutionsand fiber-connected networks
Preferred Qualifications
Education
- Bachelors degree in a business-related field
Experience
- Account management or sales experience in the telecommunications B2B industry
Skills
- Practical experience using CRM systems such asSalesForce
- Proficiencywith Microsoft Excel, Word,PowerPointand Outlook
#LI-JH2
SCM240 2026-83257 SCM240 2026
Here, our employees dont just have jobs, they're building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here Were committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.