Data Center Technical Trainer (DCEO Trainer-CLT), Data Center Communities (DCC)Amazon.com Inc.
Job Summary
As a Technical Trainer, you will be responsible for delivering technical training programs for the Data Center Communities (DCC) Operations teams. You will manage and conduct initial technical training programs for new hires, ensuring they are properly equipped with the knowledge and skills needed to operate and maintain AWS' sophisticated data center infrastructure.
Key job responsibilities
Training Program Management:
Design and deliver engaging instructor-led training sessions covering data center operations, critical infrastructure systems, and standard operating procedures
Manage all logistics of new hire training programs, including scheduling, classroom coordination, and lab space utilization
Maintain and certify instructor qualifications and perform certification observations
Monitor trainee progress and address any behavioral or policy issues
Process training completions and maintain accurate training records
Learning Lab Management:
Serve as Subject Matter Expert for all lab equipment and training facilities
Maintain and optimize training spaces and equipment
Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
Create practical training scenarios that simulate real-world data center situations
Support the setup and commissioning of new training labs across different regions
Prepare lab equipment and spaces for upcoming training sessions
Program Development:
Collaborate with Subject Matter Experts to develop and update training materials
Identify and implement improvements to training content and delivery methods
Create supporting training resources and documentation
Stay current with latest data center technologies and operational practices
Gather and act on feedback from trainees, managers, and instructors
Key job responsibilities
Training Program Management:
Design and deliver engaging instructor-led training sessions covering data center operations, critical infrastructure systems, and standard operating procedures
Manage all logistics of new hire training programs, including scheduling, classroom coordination, and lab space utilization
Maintain and certify instructor qualifications and perform certification observations
Monitor trainee progress and address any behavioral or policy issues
Process training completions and maintain accurate training records
Learning Lab Management:
Serve as Subject Matter Expert for all lab equipment and training facilities
Maintain and optimize training spaces and equipment
Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
Create practical training scenarios that simulate real-world data center situations
Support the setup and commissioning of new training labs across different regions
Prepare lab equipment and spaces for upcoming training sessions
Program Development:
Collaborate with Subject Matter Experts to develop and update training materials
Identify and implement improvements to training content and delivery methods
Create supporting training resources and documentation
Stay current with latest data center technologies and operational practices
Gather and act on feedback from trainees, managers, and instructors