Help Desk Support Service Specialist - IntermediateDecisionPoint

DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite customer support at SDDC installation, brigade, battalion, or detachment-level locations under the GITSS program. This position supports local and remote users with technicalassistance, troubleshooting, ticket management, workstation support, voice/data communications support, multimedia support, and mission-critical IT support. The role requires customer-facing IT support experience, strong troubleshooting skills, and the ability to support distributed SDDC users in CONUS or OCONUS environments. This position isonsiteat the assigned SDDC location. Note:By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.