Application DeveloperMettler Toledo
Job Summary
Assist the Sales Team(s) (internal METTLER TOLEDO, LLC associates and/or Authorized Distributors) during the project scoping phase to ensure feasibility. Involvement in RFP/RFQ responses as required. Serve as the leader of conference calls between METTLER TOLEDO, LLC resources, Contracted Resources (when necessary) and our client to ensure the successful implementation of assigned project(s). Coordinate delivery, installation and configuration of hardware and/or software (as required) for assigned project(s). Act as the METTLER TOLEDO, LLC Project Manager for both internal (and external resources when required).Manage and monitor the progress of project tasks/milestones to ensure on-time delivery of assigned project(s).Author/Create assigned project document(s) - such as training material(s), process/business analysis, etc. - as required.Perform essential implementation and training tasks during the project life cycle. Report project status via E-Mail and/or on Team Conference calls to IND Tech Support ServicesSoftware Solutions Manager on a weekly basis (or sooner if issues arise) to ensure billing accuracy and visibility of possible issues. Ensure client satisfaction and obtain appropriate project sign-off documents (as required), verify a signed SoftwareCare Contract Support Agreement (if necessary) is in place as well as file the proper support documentation with the Support Team. Assist the Support Team with incoming phone calls for system support on related products as necessary. Assist the Support Team with troubleshooting and isolation of more complex issues as necessary.