Senior Event Manager, Hilton Columbus DowntownHilton
Job Summary
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area. This Columbus, OH hotel is within walking distance to over 300 dining and entertainment venues. Our Guests enjoy a stunning art collection, comprised of over 150 original pieces by Central Ohio artists, featured throughout the hotel.
When Guests enter the main hotel lobby, they find an atmosphere representative of the Short North Arts District: artsy, fashionable and beautifully unique. A spiral staircase leads to anatrium level with dining and fitness options. This incredible atrium features a spectacular 15,000 sq. ft. skylight, designed to provide a unique indoor/outdoor experience.
The hotel offers guest room accommodations with either one king- or two queen-sized beds, as well as beautifully appointed suites. The hotel's amenities include a full-service restaurant serving breakfast, lunch and dinner, a coffee bar and lobby lounge, fitness center and an indoor pool and whirlpool.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
What will I be doing?
As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
Partner with operations departments
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Recruit, interview and train team members
EOE/AA/Disabled/Veterans