Services Operations Center AnalystTEKsystems, Inc.
Job Summary
Contract-to-Hire | $25-$35/hr | Hybrid | Dublin, OH
Are you a well-rounded IT operations professional who enjoys troubleshooting, monitoring enterprise systems, and responding to critical incidents? We are seeking a Service Operations Center (SOC) Analyst to join a highly visible operations team responsible for supporting large-scale infrastructure and business-critical services in a 24x365 environment. This is an excellent opportunity for candidates with experience in a NOC, SOC, Command Center, Production Support, or Infrastructure Operations environment who want to expand their exposure to cloud technologies, enterprise infrastructure, and incident management.
Schedule
Night Shift
Sunday: 1:00 AM - 7:30 AM
Sunday: 7:00 PM - 7:30 AM
Monday: 7:00 PM - 7:30 AM
Tuesday: 7:00 PM - 7:30 AM
Work Environment
Hybrid Schedule
Regular onsite presence required in Dublin, Ohio
Every fourth week is fully remote
Compensation
$25-$35/hour
Contract-to-Hire opportunity with long-term growth potential
What You'll Do
Monitor enterprise applications, infrastructure, and critical business services
Identify, troubleshoot, and escalate incidents and outages
Perform incident management activities including triage, communication, and resolution coordination
Execute approved change requests and operational procedures
Communicate service health and status updates to stakeholders
Collaborate with cross-functional technical teams to resolve issues
Support continuous improvement initiatives, automation efforts, and operational efficiencies
Help maintain service availability, stability, and performance across a complex enterprise environment
Required Skills
Experience working in a NOC, SOC, Service Desk, Command Center, or similar 24x365 operations environment
Strong troubleshooting and issue-resolution skills
Experience with incident management and escalation processes
Hands-on experience supporting Linux environments
Strong verbal and written communication skills
Ability to remain calm and effective during high-priority incidents
Comfortable working across multiple technologies and operational disciplines
Preferred Skills
Experience with one or more of the following:
Microsoft Azure
AWS
VMware
Linux / Red Hat
Windows Server
Control-M
Enterprise monitoring and observability tools
Automation and scripting
Batch processing environments
Change management and production support operations
What We're Looking For
The ideal candidate is a well-rounded IT operator who can work across infrastructure, applications, monitoring, incident response, and operational processes. We're seeking someone who enjoys learning new technologies, collaborating with multiple teams, and supporting mission-critical systems in a fast-paced environment.
Why Apply?
Contract-to-hire opportunity
Exposure to enterprise-scale infrastructure and cloud technologies
Collaborative and supportive team environment
Growth opportunities across operations, infrastructure, and cloud platforms
Hands-on experience with critical systems and large-scale environments
Strong culture of learning, development, and continuous improvement
Apply today if you're looking to build your career in enterprise operations, incident management, and infrastructure support.
Job Type & Location
This is a Contract to Hire position based out of Dublin, OH.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Dublin, OH.
Application Deadline
This position is anticipated to close on Oct 22, 2026.
Workplace Type
This is a hybrid position in Dublin,OH.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.