TransporterUPMC

Purpose:

The Supervisor of Materials Management wil assign employee location as activity dictates. Separate job duties aresignificant only to the location of the job being performed.

Responsibilities:

• Communicates professionally and effectively with patients, families, physicians, coworkers, hospital departments, community agencies, and external partners through phone, electronic, and in-person interactions.

• Responds to questions, concerns, and requests in a clear, timely, and service-oriented manner, using appropriate follow-up, communication channels, and chain of command to prevent service delays.

• Shares relevant patient and departmental information with appropriate care providers to support continuity of care and timely resolution of issues.

• Uses the nursing process to assess, plan, implement, evaluate, and educate in support of individualized patient care.

• Collects and evaluates patient physical, psychosocial, and health history information to support care planning and prioritization.

• Plans and implements patient care, physician orders, treatments, and care plan interventions accurately, timely, and in accordance with established standards.

• Educates patients and families based on assessed learning needs, abilities, readiness to learn, and barriers to learning.

• Responds appropriately to emergency situations and follows established emergency protocols and drills.

• Uses the medication administration system in compliance with applicable requirements.

• Performs other related duties as assigned.

• Supports a respectful, team-focused work environment by assisting with orientation, training, process changes, staffing needs, workload coverage, and improvement suggestions as appropriate.

• Models professional, customer-focused behaviors that reflect the hospital's mission, vision, values, quality principles, Standards of Behavior, and service expectations.

• Follows hospital and departmental policies, procedures, standards of care, safety practices, infection control requirements, emergency protocols, risk management expectations, and corporate compliance requirements.

• Maintains confidentiality of patient, employee, hospital, disciplinary, performance, and pay-related information at all times.

• Identifies safety concerns, malfunctioning equipment, workflow issues, and opportunities to improve care quality, patient safety, service, operational efficiency, and resource utilization.

• Participates in department-based process improvement, organization-wide performance improvement, quality initiatives, and patient safety activities.

• Uses hospital supplies, equipment, technology, time, and financial resources responsibly and in alignment with department and organizational goals.

• Plans, prioritizes, and completes assigned work accurately, thoroughly, and on time while maintaining productivity, quality, and service expectations.

• Maintains required licensure, certification, registration, health work requirements, mandatory in-services, departmental communications, attendance expectations, and ongoing education as applicable.

• Supports hospital and departmental growth initiatives, positive community relationships, access to services, and activities that advance the organization's mission and goals.Performs in accordance with system-wide competencies/behaviors.Performs other duties as assigned.

• Must have a high school diploma or equivalent (GED).

• Must have the ability to read, speak, and write the English language.

• Must follow oral and written direction.

Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) . BLS provider or obtain within 3 months of hire

UPMC is an Equal Opportunity Employer/Disability/Veteran