Military Hire

Intake Specialist / Client NavigatorsEthos Therapy Solutions

  • Not-remote
  • Full-time
  • $21 - $23/hr
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Salary
  • Blue Bell, PA

Job Summary

Intake Specialist / Client Navigators review, organize, and manage the process for new product placement for durable medical equipment in the home environment. Client Navigators work with and supports sales to ensure compliance and timely product deliveries as well as engaging with patients, caregivers, referral sources and payers daily.

Duties:

  • Begins Intake processing by reviewing records and documentation from the referral and ensures all information is entered into Brightree correctly.

  • Performs insurance verification and enters product order into billing system (Brightree).

  • Obtains additional data from the field or referral source as needed.

  • Manages and maintains proper and timely notes in Brightree for each order.

  • Communicates order status with Therapy Consultant, Referral Source and patient as needed.

  • Creates Practitioner Note for each pending order.

  • Generates delivery tickets to technicians. Uploads all documents to Brightree and closes out the patients order upon delivery confirmation.

  • Follows clinical and compliance guidelines to maximize reimbursement and minimize potential loss or denials.

  • Identifies new potential contract opportunities with payer partners

  • Provides excellent customer service to all incoming callers.

  • Works on additional projects as given them by their supervisor/Team Lead.


Ethos Therapy Solutions offers competitive benefits: medical, dental, vision, paid time off and 9 company paid holidays. 

Ethos Therapy Solutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, gender identity, veteran status, or military status. Ethos Therapy Solutions complies with all applicable federal, state and local laws concerning non-discrimination.

Candidates should apply online at  https://www.ethosoutcomes.com/careers