Customer Service Representative In- House PositionAxion LLC

Not-remote
Total comp
Expected total yearly pay with bonus and equity at target, including any base pay.
Salary
Blue Bell, PA

Job Summary

9:00a-5:30p EST || Monday-Friday

Manage large amounts of inbound and outbound calls in a timely manner.
Answer calls, listen to concern and address accordingly.
Prompt response to inbound and outbound calls
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way