Bilingual Customer Service RepresentativeSelect Medical
Job Summary
What You’ll Do:
As a Bilingual Customer Service Representative, you will:
- Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries
- Resolve Billing Questions – Help patients understand insurance claims, balances, and account details
- Keep Accurate Records – Document all communications and update internal billing systems
- Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support
- Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information