Credit & Collections Specialist - Fin. SvcsRobert Half

Description We are looking for a Credit & Collections Specialist to support the full customer receivables cycle in Harrisburg, Pennsylvania. This role is responsible for maintaining accurate billing and payment activity, monitoring open balances, and helping resolve account issues in coordination with internal partners. The position also supports customer account setup and selected backup finance duties, making it a strong fit for someone who can balance accuracy, follow-through, and daily deadlines in a collaborative environment.

Responsibilities:

Manage the end-to-end accounts receivable process by ensuring billable work is invoiced on time and customer accounts remain current and accurate.

Record customer payments, deposits, card settlements, refunds, discounts, and approved account adjustments with careful attention to invoice-level detail.

Prepare daily bank deposits and complete routine reconciliation of merchant processing activity to confirm funds are properly reflected.

Investigate and resolve payment exceptions such as unapplied cash, short remittances, duplicate receipts, and overpayments.

Follow up on overdue balances through clear customer communication and coordinate with internal teams to address billing or payment disputes.

Establish and maintain new customer account records in the designated business system, ensuring data is complete and accurate.

Provide cross-functional backup support for purchasing and senior accounting activities, including vendor confirmations, invoice uploads, statement reviews, and inventory-related tasks.

Maintain reliable execution of recurring daily, weekly, and monthly finance deadlines while contributing to a cross-trained team environment. Requirements Experience in commercial collections and credit activities within a finance or accounting environment.

Working knowledge of accounts receivable processes, including billing, cash application, reconciliations, and collections follow-up.

Ability to analyze account activity, identify discrepancies, and resolve payment-related issues accurately.

Background in credit review or credit decision support, including evaluating customer account status when needed.

Strong written and verbal communication skills for interacting with customers and internal stakeholders professionally.

High level of accuracy, organization, and time management when handling multiple recurring deadlines.

Proficiency with accounting or ERP systems and standard business software used for transaction processing and reporting.

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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