Nurse Case Management SupervisorLeidos QTC Health Services

Job Summary

The Nurse Manager is responsible for managing the day-to-day nursing operations in assigned location. This position will provide the delivery of quality exam services with excellence and compassion to all customers, internal and external. 

Essential Duties and Responsibilities

• Manage and provide direct leadership to clinic staff to include performance management and reporting, delegation of work, conflict resolution, train, mentor, hire, terminate and other such related duties

• Manage the delivery of quality services through the nursing process of assessment, planning, implementation and evaluation as related to an occupational health setting

• Perform nursing duties as needed, including but not limited to, conduct health screenings (e.g., health history, physical assessment, drug screening and other updates, administer vaccines/injections (subcutaneous & intramuscular); perform vitals, EKG, and Phlebotomy as needed

• Support first responders as required in coordination of higher level of care such as UCC (Urgent Care Center) or ED (Emergency Department) capabilities

• Ensure external medical documentation is integrated into employee medical record and case system, as necessary

• Support Front Desk operations, health records maintenance, and other general administrative tasks

• Support Health and Wellness programs

• Perform standard operation procedure (SOP) development and maintenance; recommend updates and improvements to support growth of the organization

• Support all nurse-related staffing needs to meet the organizational mission (i.e. for special health-related programming/events or dispensing vaccinations); work with internal and external contacts to fulfill staffing needs

• Perform other duties and responsibilities as assigned 

 

Competencies:

• Demonstrated communications skills both written and verbal

• Strong ability to demonstrate attention to detail

• Ability to follow protocol based care from higher medical authority

• Proven ability to operate in a highly regulated environment

• Proven ability to work in a calm and collective manner even in potentially high stress environments

• Ability to work in a fast paced environment with little to no supervision

• Strong knowledge of HIPAA, PHI, PII, and COC protocols 

• Proven ability to maintain confidentiality at all times 

• Strong knowledge of case management/care coordination/transfer protocols

• Strong knowledge of electronic medical records

• Ability to resolve complex problems

 

Education and/or Experience: (includes certificate & licenses)

• Bachelor’s Degree in Nursing (BSN) required

• 10 years of practicing RN experience required, preferably in an out-patient healthcare environment

• Minimum 7 years of nurse management in a supervisory role

• Must possess a current, active, full, clean and clear, and an unrestricted Nursing License with CPR (AED) certification required

• ACLS/ATLS certification highly preferred

 

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.