Sportsbook Representative - Part TimePENN Entertainment
Job Summary
- Writes, verifies, and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
- Maintains a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
- Stocks Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
- Writes Sports tickets in an accurate and timely manner.
- Makes payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
- Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures.
- Explains wagering rules, including betting lines and odds, and procedures to guests.
- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.
- Creates and enters player tracking cards.
- Notifies management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
- Performs other job-related duties as requested.