Test Center AdministratorRobert Half

Description We are looking for a dependable Test Center Administrator to support daily exam operations in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is organized, detail oriented, and comfortable working in a secure, customer-facing environment. The role involves assisting test takers, upholding testing standards, and helping create a calm and orderly experience during each exam session. This position follows a part-time schedule of approximately 20 hours per week, with varying shifts that may include Saturdays, occasional evenings, and additional hours when needed.

Responsibilities:

Welcome test takers upon arrival, confirm their identity, and guide them through the check-in process with care and attention to detail.

Carry out required security procedures, including the use of screening devices, to maintain a controlled and compliant testing environment.

Observe exam sessions attentively and respond quickly to irregularities, concerns, or candidate questions in accordance with site procedures.

Protect testing materials, equipment, and confidential information to preserve the integrity of the exam center at all times.

Document incidents and escalate situations that fall outside established guidelines with urgency and accuracy.

Support a fair, comfortable, and consistent experience for each candidate throughout the testing process.

Perform administrative tasks such as scanning documents, handling clerical records, and assisting with general front-desk activity.

Answer inbound calls and provide clear information regarding scheduling, procedures, and basic test center expectations.

Maintain flexibility to work a rotating part-time schedule based on site needs, including Saturdays and occasional evening hours. Requirements High school diploma or equivalent is required.

Prior experience in reception, office support, customer service, or a similar administrative setting is preferred.

Ability to work a flexible part-time schedule, including Saturday availability and occasional evening shifts.

Strong attention to detail and the ability to follow standardized procedures in a secure environment.

Comfortable performing candidate check-in, document scanning, and other clerical support activities.

Ability to communicate clearly and professionally in person and over inbound phone calls.

Dependable judgment and the ability to remain calm while monitoring test sessions and addressing issues promptly. TalentMatch

Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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