Billing Customer ServiceAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Utility Billing Clerk
$17.50/hr


Location: Lancaster, SC 100% ON-SITE
Schedule: MondayFriday, 8:00 AM5:00 PM

Assignment: Temporary, approximately 23 months, with potential for extension We are seeking a dependable, detail-oriented Utility Billing Clerk to assist with customer payments, billing inquiries, and daily office operations. This position is ideal for someone with strong customer service and cash-handling experience who enjoys working directly with the public.

Job Responsibilities:

Accept and process customer payments at the service counter and drive-through.

Accurately count cash, balance daily collections, and prepare payment reports.

Assist customers with billing questions, payment concerns, and service requests.

Provide friendly, professional customer service in person and over the phone.

Maintain accurate customer records and process account updates.

Assist with data entry, filing, and other administrative duties.

Qualifications:

Previous customer service experience in a public-facing role.

Cash-handling experience with the ability to accurately count and balance money.

Strong communication and problem-solving skills.

Basic computer and data entry proficiency.

Excellent attention to detail and organizational skills.

Dependable, punctual, and committed to consistent attendance.