Customer Service AssociateAppleOne
Job Summary
AppleOne, a division of the Act-1 Group, is proud to present:
Job Summary
Customer Service Associate opportunity available with a growing local retail organization in Germantown, TN, with additional location opportunities in Lakeland and Millington. This direct hire role is ideal for an outgoing, customer-focused professional who enjoys building relationships, engaging with the community, and helping customers find the right products and services.
This team offers a friendly, family-oriented, and laid-back work environment where employees are supported, encouraged, and recognized for performance. The company values positive teamwork, strong customer relationships, and an employee-centered culture. Candidates who enjoy working with people, staying active throughout the day, and contributing to store growth will find this to be a rewarding opportunity with stability, benefits, and incentive potential.
Key Responsibilities
- Greet customers, build rapport, and deliver an excellent customer service experience at the retail location.
- Oversee customer interactions to ensure service standards are met and customer relationships are strengthened.
- Promote and upsell products and services to help increase overall sales and profitability.
- Support community connection efforts by representing the location in a friendly and professional manner.
- Maintain attention to detail while working efficiently in a fast-paced retail environment.
- Work collaboratively with team members to support a positive, customer-focused store atmosphere.
Compensation and Benefits
- Pay: $16 per hour.
- Direct hire opportunity.
- Insurance benefits provided.
- Paid vacation and sick time provided.
- Bonus incentive opportunities based on performance.
- Quarterly team-building outings to Memphis-area hot spots.
- Store operates Monday through Sunday from 8:00 a.m. to 6:30 p.m.
- Must be flexible and available to work weekend days.
- Must be able to work several 11:00 a.m. to 7:00 p.m. shifts, weekend availability, and early shifts as needed.