Bilingual Medical Front DeskAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

A well-established private medical practice in East Memphis is seeking a Bilingual Medical Front Desk Receptionist to join its patient-focused front office team. This opportunity is ideal for a dependable, professional, and outgoing healthcare administrative professional who is fluent in English and Spanish and enjoys helping patients feel welcomed, informed, and supported.

This role offers a stable full-time schedule, a collaborative front desk environment, and the opportunity to work closely with a supportive team in a single-physician practice. The Bilingual Medical Front Desk Receptionist will play an important role in creating a positive first impression, keeping patient flow organized, and supporting daily office operations with accuracy and professionalism.

Candidates who enjoy a busy medical office setting, value teamwork, and take pride in delivering excellent patient service will find this to be a strong long-term opportunity with a respected healthcare practice.

Key Responsibilities

- Greet patients, manage check-in and check-out, and provide courteous front desk support.
- Answer phones, schedule appointments, confirm visits, and assist patients with general questions.
- Verify insurance coverage, update patient demographics, and maintain accurate information in Electronic Health Records systems.
- Receive and post patient payments, balance receipts, and complete end-of-day closeout processes.
- Manage incoming and outgoing referrals and provide administrative support to help the office run smoothly.
- Communicate professionally with patients, clinical staff, and other healthcare offices in both English and Spanish.

Compensation and Benefits

- Annual salary range: $37,440 to $43,000 per year.
- Job type: Direct hire.
- Schedule: Full-time, Monday through Friday, approximately 7:00 AM to 4:30 PM.
- Hours are shared and overlapped with other receptionists, allowing some scheduling flexibility.
- Occasional half-day Saturday required approximately every other month, with scheduling flexibility among the reception team.