Senior Delivery ManagerHilton

In concert with the Project Portfolio Manager, Release Manager, Demand Manager, vendors and IT partners, the Senior Delivery Manager will be responsible for the planning, processes, tools, standards, status reporting and delivery of all digital efforts.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its ten global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.

What will I be doing?

The Senior Delivery Manager will be responsible for the strategic and tactical execution of the entire digital PMO delivery processes for Digital efforts (web, mobile, CMS) while in concert with the Release Manager, Project Portfolio Manager and Demand Manager. The Team Member will need analytical abilities to understand the business needs in order to appropriately prioritize projects and releases. The Senior Delivery Manager will also be responsible for staffing and managing contractor Project Managers in the planning and execution of projects.

Other key priorities are listed below:

• Responsible for the overall governance of in-flight projects and the day-to-day priorities that require additional PMO oversight, support and perspective

• Responsible for creating and maintaining the overall delivery roadmap, driving digital delivery planning across teams and representing the digital team in enterprise delivery planning sessions

• Work closely with the Digital PMO Director to develop and deliver a strategic roadmap for the PMO organization, as well as for projects and maintenance website releases

• Responsbile for looking across digital efforts to identify enterprise interdependencies, risks and issues

• Responsible for establishing, maintaining and improving digital delivery processes, templates and guides

• Continually seek feedback and propose refinements to processes, templates and guides

• Improvement suggestions should be socialized with digital leadership and reviewed and accepted by impacted teams

• Responsible for maintaining PMO tools (QuickBase, Jira, SharePoint and various Excel reports)

• Responsible for running weekly cross project status calls, status consolidation, risk and issue management and creating dashboards, reports and summaries for PMO, leadership and executive audiences

• Establish deep relationships with peers in the organization, and influence them through a deep understanding of the business needs, technology capabilities, and delivery capacity

• Strong verbal and written communication required

• Required to develop a strong understanding of the Hilton Worldwide portfolio of brands, digital platforms (Web, Mobile Web, iOS, Android, Windows, CMS, API, current projects, upcoming product initiatives (eSales, Social Media, Mobile, etc.), and enterprise PMO processes (waterfall, agile, governance process, etc.)

EOE/AA/Disabled/Veterans