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Senior Director, HR Digital Strategy and ImplementationHilton

  • Not-remote
  • Full-time
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Salary
  • Addison, TX

Job Summary

The Senior Director of HR Digital Strategy and Implementation will be responsible for planning and directing all HR digital and social efforts across the HR global enterprise, as well as partnering with and directing colleagues in IT, Digital, Global Marketing, Corporate Communications, and Brand teams to manage and execute these efforts. This role is based in McLean, VA, Memphis, TN or Dallas, TX.



What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its ten global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.

What will I be doing?


The Senior Director of HR Digital Strategy and Implementation will provide expert guidance, thought leadership, and direction to leadership positions within IT and HR to define and operationalize strategy and priorities for digital, social, and global HR system integration in response to current HR best practices, trends, and Hilton Worldwide needs and opportunities. The Team Member will communicate with HR and leadership of other areas to ensure alignment across digital and social projects and will establish portfolio and executive business governance reviews of initiatives.



Other key priorities are listed below:

  • Lead Digital Product Management efforts for HR, as well as digital and social integration efforts for current HR systems

  • Lead the integration, alignment, and enhancement of current HR systems and services with internal resources and vendor partners

  • Collaborate with the leadership of HR, IT, Global Marketing, Corporate Communications, Brands, and Digital teams to determine the digital, social, and system integration roadmap for HR, understand the business needs and challenges, and set strategic priorities

  • Lead the effort to gain consensus on go-forward plans and strategies and will be responsible for leading executive level meetings for reviewing these plans

  • Continually communicate to ensure alignment across projects and adherence to best practices and will ensure that all leadership input on HR digital and social strategies is documented and appropriately incorporated

  • Responsible for creating and maintaining a global portfolio of all HR technology efforts, while ensuring alignment with strategic roadmaps

  • Responsible for shepherding HR technology projects through executive governance reviews

  • Align with and direct IT leadership and other business areas on HR technology initiative prioritization and execution

  • Oversee the integration of current HR systems with digital and social platforms

  • Lead appropriate teams to align these systems, as well as enable mobile access.

  • Responsible for evaluating technology products for HR, as well as opportunities to enhance current and potential new products

  • Lead teams and vendors through new SaaS implementations, including tool selection, planning, contract negotiations, piloting, and rollout

  • Collaborate with leaders to define and execute the desired user experience for these platforms in accordance with HR's branding and best practices

  • Responsible for leading the effort to establish a digital one-stop shop for all Team Member HR needs

  • Responsible for building and maintaining a strong HR digital organization and will serve as the organization's day-to-day leader

  • Provide guidance, strategic vision, and direction as the team develops its service offerings to provide the highest value for project teams and business stakeholders

  • Effectively manage the team's workload to prioritize time to maximize productivity while maintaining quality standards

  • Influence decisions across HR and the enterprise using expertise in digital and social best practices, trends, and strategy

  • Strong verbal and written communication is required to fulfill the role

  • Develop a deep understanding of Hilton Worldwide's HR and digital vision and goals, as well as the current tools, processes, methodologies, and development programs



EOE/AA/Disabled/Veterans