Field Service Technician/EngineerABB
At ABB, we are committed to pushing the boundaries of technology to drive performance, innovation, and sustainable progress. Our success is built on collaboration, innovation, and a shared passion for excellence. We are continuously looking for talented individuals to join our team, and this posting represents an evergreen opportunity—a role we regularly hire for to support our ongoing business needs.
In this role, you will execute work to meet assigned objectives. Responsibility includes performing installation, troubleshooting, repair, and preventative maintenance on critical power and electrical distribution equipment. Each day, you will deliver quality customer service and execute service work as per customer order and expectation.
This job is available for Houston, Austin, Dallas-Fort Worth, and San Antonio.
You will be mainly accountable for:
Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting.
Be responsible for hands-on execution of projects including startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery/Distribution equipment including but not limited to; Transformers, Switchgear, OCBs, Circuit Breakers, busways, PDUs, UPS, ATS, PLCs, Relays, Power Management Controls systems, Low/Med Voltage, and High Voltage/Critical Power.
Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available.
Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
Build and maintain positive customer relationships to enhance satisfaction.
Proactively detect potential equipment failures and recommend corrective actions.
Identify and suggest product and quality improvements.
Provide recommendations to management for improving operations and customer service.
Follow safety protocols and maintain safe work and environmental practices.
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment OR Associates Degree in electrical technology with 3+ years’ experience servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Advanced ability to stay organized and meet deadlines on administrative duties.
Collaborates well with others.
Works with a sense of urgency and ownership; until the job is complete!
Ability and willingness to travel approximately 75% as required. Ability and willingness to possess and maintain a valid passport and driver's license.
- Bachelor's and power-equipment work•1+ years
- OR Associate's and power-equipment work•3+ years
- OR power-equipment work + military•5+ years
- Advanced Microsoft Office skills•1+ years
- Ability and willingness to travel approximately 75% as required
- Ability and willingness to possess and maintain a valid passport and driver's license
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
