Medical AssistantSelect Medical
Job Summary
- Greet patients and visitors to the facility in a timely and courteous manner and tone.Timely and properly schedule patients for appointments following established guidelines or policies.
- Obtain patient, billing and insurance information in order to maintain current and accurate information in patient files, TherapySource software, and in RT billing system.
- Prepare forms and reports and conduct billing or collection activities as necessary.
- Assist patients with coordination of lab and other tests ordered by physician.
- Assist with clinical flow such as placing patients in exam rooms, cleaning and setting up exam rooms between patients.Secure and/or assist patients with transfers as necessary for physical examinations.
- Prepare patients for physical examination by accurately measuring and recording height, weight,blood pressure, respirations, temperature, pulse rate, medications, drug allergies, chief complainants and other information for their record.
- Instructs patients on procedures and treatments in accordance with physician instruction.
- Maintain and stock exam rooms and other clinical supplies.
- Perform general clerical functions including a working knowledge of all front desk duties.
- Coordinate patient charts and appointments to ensure timely service.
- Verify insurance eligibility of patients and authorization to determine if services are covered.
- Provide information to patients advising them of their financial responsibility and payment required at each visit.
- Administer quality assurance programs to ensure patient satisfaction with facility.
- Ensure timely reporting of key center statistics to market management for sales, revenue, cash and patient flow.
- Maintain a system of controls for cash receipts, including daily entry in TherapySource and RT and the daily reconciliation processes to ensure proper handling of monies received.
- Support a workplace culture that emphasizes the importance of Customer Service.
- Work with patients, doctors, payors, CBO, and internal departments of BSW Rehab and Select Medical to resolve concerns and problems.
- Adjust work schedule, in the event the needs of the facility change.