Administrative AssociatePotomac Healthcare Solutions LLC
Job Summary
- Actively assists with the administrative support related to patient care.
- Schedule clinic appointments. Specific responsibilities relative to scheduling, PCMM assignments; outpatient clinic appointment recall additions and edits and making entries into the Electronic Wait List.
- Check patients in and/or out of the clinic, including verification or editing of patient information and insurance. Completes means test and enters results. Maintains patient confidentiality.
- Prints, prepares, and organizes patient check-in list with medication list for the following day.
- Inputs all patients’ information into VISTA/CPRS.
- Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
- Answers phones and timely relays messages.
- Complies with all VA and company training requirements.
- Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.