Patient Access Representative - HealthcareGuidehouse

This position will be on a hybrid schedule working two days in the Lewisville, TX office and three days from home.

What you will do:

• Toggling multiple systems & applications
• Remote patient registration
• Census Reconciliation- Hospital vs. Patient registration data
• Patient Identification/Demographic updates
• Insurance verification, mapping correct plan codes to insurance types
• Hold codes- Identify and Hold encounters pending follow up
• Resolving Unbilled encounters
• Electronic communications- Provider, Medical Record request
• Attend team daily huddles; to received and provide process report performance outcomes
• Performance/Productivity- Daily/Weekly huddles MS Teams

What you will need:

• High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED
• 0-2+ years relevant experience in healthcare with knowledge of billing and collections, medical insurance claims procedures and documentation, patient care charts and histories, patient registration procedures and documentation.

What would be nice to have:

• Familiar with Insurance payer portal
• Realtime Insurance eligibility verifications
• Knowledge of Health Insurance plans, HMO, PPO, Manage Care and Replace plan coverage

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