Patient Services Coordinator IIAppleOne

AppleOne, a division of the Act-1 Group, is proud to present:

Job Summary

A growing healthcare services team in Sandy, UT is seeking a Patient Services Coordinator II for a temp-to-hire opportunity. This role is a strong fit for a customer service professional who enjoys helping patients, members, and customers resolve questions, navigate healthcare services, and receive a positive support experience.

As a Patient Services Coordinator II, you will serve as a trusted point of contact for healthcare-related support by phone, email, and chat. You will assist with appointment questions, insurance eligibility, care center information, technical support needs, and medical order processing while maintaining accuracy, confidentiality, and professionalism.

This opportunity offers paid structured onsite training, a hybrid schedule after training, and the chance to join a supportive, team-oriented environment focused on quality service and patient care. You will work with knowledgeable leaders and collaborative internal teams that value clear communication, reliability, continuous improvement, and a strong commitment to helping people.

Key Responsibilities

- Provide professional customer and technical support to patients, members, and customers by phone, email, and chat.
- Assist with appointment questions, insurance eligibility, care center information, service navigation, and general healthcare support needs.
- Process medical orders and verify that required information is accurate, complete, and properly documented.
- Troubleshoot customer questions or technical issues and follow through to resolution.
- Document customer interactions, updates, and outcomes accurately in company systems.
- Collaborate with care centers and internal teams while protecting confidential information and following HIPAA requirements.

Compensation and Benefits

- Pay rate: $22.00 per hour.
- Job type: Temp-to-hire.
- Schedule: Full-time, 40 hours per week.
- Location: Sandy, UT.
- Training: Paid, full-time onsite training for 6 weeks beginning December 7, 2026 7:30AM - 4:30PM Mon- Fri.
- Work arrangement after training: 11AM-8PM Mon- Fri
- Interviews begin the week of November 9, 2026.