Account Manager, National SecurityAmazon.com Inc.
Job Summary
Account Manager (AM) supporting a strategic Artificial Intelligence program for the Intelligence Community. The AM leads a cross-functional team of AWS professionals spanning Solutions Architecture, Enterprise Support, and Professional Services to deliver cloud computing and AI solutions to mission-critical national security customers. This role requires a balance of technical leadership with senior executives, deep expertise in Cloud Computing and Artificial Intelligence, and the ability to translate complex mission requirements into scalable cloud-native solutions. The AM drives strategic account growth, manages the full customer lifecycle, and serves as the primary point of contact for executive stakeholders. Strong problem-solving, communication, and relationship management skills are essential, along with the ability to navigate the unique procurement and security requirements of the Intelligence Community.
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
Key job responsibilities
Serve as the primary point of contact and trusted advisor for senior Intelligence Community executives, developing and executing strategic account plans that align AWS cloud and AI capabilities with customer mission objectives. Lead a cross-functional AWS teamincluding Solutions Architects, Professional Services, and Enterprise Supportto deliver integrated, mission-focused solutions. Translate complex IC requirements into scalable cloud-native and AI-driven architectures that meet stringent security and compliance standards. Build and maintain executive-level relationships with program managers, technical directors, and contracting officers through regular business reviews and strategic planning sessions. Drive revenue growth by managing a robust pipeline across AI, cloud migration, and mission modernization, while navigating IC-specific procurement vehicles such as IDIQs, task orders, and OTAs. Collaborate with partners to develop joint go-to-market strategies and proposals. Track key account metrics including revenue attainment, pipeline health, and customer adoption, ensuring accurate forecasting and SFDC hygiene. Contribute to organizational best practices by documenting strategic frameworks for IC account management.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve.
This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
Key job responsibilities
Serve as the primary point of contact and trusted advisor for senior Intelligence Community executives, developing and executing strategic account plans that align AWS cloud and AI capabilities with customer mission objectives. Lead a cross-functional AWS teamincluding Solutions Architects, Professional Services, and Enterprise Supportto deliver integrated, mission-focused solutions. Translate complex IC requirements into scalable cloud-native and AI-driven architectures that meet stringent security and compliance standards. Build and maintain executive-level relationships with program managers, technical directors, and contracting officers through regular business reviews and strategic planning sessions. Drive revenue growth by managing a robust pipeline across AI, cloud migration, and mission modernization, while navigating IC-specific procurement vehicles such as IDIQs, task orders, and OTAs. Collaborate with partners to develop joint go-to-market strategies and proposals. Track key account metrics including revenue attainment, pipeline health, and customer adoption, ensuring accurate forecasting and SFDC hygiene. Contribute to organizational best practices by documenting strategic frameworks for IC account management.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve.