Vice President, Global Crisis Management and Business ContinuityHilton

The Vice President of Global Crisis Management and Business Continuity Management (BCM) will be tasked with establishing the foundational elements of BCM including the governance, policy, general approach, and standards. The Team Member will be accountable for the successful development, maintenance, and day-to-day execution of Business Continuity Management and will direct all activities of the underlying project teams (Crisis Management and Business Resumption project teams). The primary focus of these project teams will be on the development, implementation, training, and testing of business continuity methodologies and plans enterprise-wide.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its twelve global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Curio - A Collection by Hilton, Canopy by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.

What will I be doing?

The Vice President of Global Crisis Management and Business Continuity Management will ensure appropriate coordination and integration with the IT Disaster Recovery project team and other relevant functional areas within Hilton Worldwide. The Team Member will also be responsible for advising Hilton Worldwide Team Members on business continuity best practices and/or requirements (vendor reviews), where applicable and needed.

Other key priorities are listed below:

• Develop long term objectives and an execution plan for Business Continuity Management (BCM) that will become the basis for short and long term goals

• Lead and facilitate strategic planning and development of relevant tactics for BCM including facilitation of planning for each BCM project team and ensuring appropriate integration and coordination, where needed

• Ensure BCM continues to improve and mature into a scalable, repeatable, cost-effective, and sustainable program

• Plan and supervise day-to-day execution of BCM activities and initiatives

• Plan and lead monitoring and reporting of BCM program activities including presentations to executive management and the Audit Committee, when required or needed

• Work with relevant functional areas within Hilton Worldwide to ensure appropriate planning and coordination related to BCM activities, for example, coordination with IT on IT Disaster Recovery planning, Internal Audit on audit activities that monitor completion of plans at the hotel level, etc.

• Establish and communicate the annual BCM plan and monitor status

• Establish and communicate BCM requirements, deadlines, approach, and standards

• Implement the direction given by the BCM Steering Committee and/or Executive management to ensure the overall strategic direction of the BCM teams are consistent with and supported by appropriate functional areas within Hilton Worldwide (IT)

• Coordinate regular status reporting to key stakeholders

• Direct the grouping of and assignment of tasks, while ensuring optimal allocation of resources, this will include identifying roles and/or resources needed for BCM and assigning responsibilities for key activities

• Ensure appropriate involvement of impacted groups in BCM activities; ensure all groups understand and agree to their commitments

• Provide direction and directives to the BCM Team Members in the execution of activities and completion of deliverables, and establish and clarify work priorities in order to achieve goals

• Drive accountability and ownership for top quality deliverables

• Foster culture that promotes positive change and continuous improvement

• Effectively manage conflict and differences of opinion, while always keeping "best interests" of company at top of mind

• Manage and monitor the BCM budget and expenses

• Conduct effective management of third party partners, identify primary BCM vendors and negotiate and monitor the quality and costs of services

• Assist in determining staffing needs and participate in the recruiting, hiring, training, and development of Team Members

• Facilitate the identification of BCM champions throughout the organization that will ensure appropriate ownership and accountability of certain BCM activities within the business

• Oversee and evaluate BCM processes to maximize efficiency and effectiveness across the organization

• Evaluate and implement measurements of BCM activities to ensure effectiveness and awareness

• Monitor and report on progress and risks to the annual BCM plan to the Chief Risk Officer and/or BCM Steering Committee

• Lead, supervise and project manage BCM Team Members and third party partners to ensure the completion of quality deliverables

• Assess actual performance against standards to determine if BCM activities and initiatives are on target to reach established goals and take corrective actions as necessary

• Establish and enforce policies and procedures that will improve the overall operation and effectiveness of the company

• Monitor the return on invested capital and time resources

• Monitor expenses and time to ensure work is completed within budget

• Must have strong leadership abilities, attention to detail, and high quality standards

• Ability to initiate and direct collaborative efforts of multiple teams throughout the Hilton Worldwide organization, including internal resources, external resources and other constituent groups as appropriate with aim of furthering Company goals. Includes establishing and maintaining regular communications with Hilton Worldwide management teams, brands, and other constituent groups as appropriate

• Set standards for leadership by example, including the ability to effect change, resolve conflicts and ensure collaboration within appropriate levels of enterprise; includes maintaining the highest standards of ethical conduct and integrity

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