Area Director, HR Operations Luxury and Lifestyle- America'sHilton

The Director of HR Luxury and Lifestyle Operations-Americas will develop HR practices, training and initiatives that support and build the Luxury and lifestyle culture of our hotels in the Americas. The Team Member will work as the HR business partner and leader to the Area Vice President of Luxury and Lifestyle Operations. This role is based in McLean, VA or potentially a remote location.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its ten global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.

What will I be doing?

The Director of HR Luxury and Lifestyle Operations-Americas will liaise with General Managers, area operations leadership and Corporate COE's in ensuring compliance and implementation of Hilton Worldwide HR policies, procedures, training and technology. The Team Member will provide direct operational and project support to the Vice President of Human Resources Americas and Field Human Resources Operations.

Other key priorities are listed below:

• Work with the Area Vice President of Luxury and Lifestyle Operations to develop and cascade a luxury culture of service across the portfolio of hotels

• Develop luxury service standards and collaborate with the luxury brand team

• Establish differentiated recruitment practices that identify the right personality profiles for success in luxury operations

• Work with the established HR regional team to manage the day-to-day HR requirements and work needs

• Troubleshoot HR related people issues across the portfolio

• Manage Luxury and Lifestyle talent management and succession planning needs for the respective hotels, including planning future talent requirements for future pipeline properties

• Provide communication, development and research of Human Resources policies and procedures within assigned region and provide leadership on HR issues to field HR Directors

• Act as the HR Business Partner to the Area Vice President of Luxury and Lifestyle Operations and hotel General Managers within assigned area

• Support the development of the Americas HR strategy and cascade to field HR teams and General Managers

• Direct the development of the field HR Directors for the region

• Facilitate designated training programs to the General Manager, Executive Committee and Managers within assigned region

• Investigate and respond to all government and third party inquiries and charges (EECO, Affirmative Action, and Legal Claims)

• Assist, as required in College and School Recruiting activities on behalf of the Region and Company and mentor designated interns and MDP's

• Conduct Luxury Systems and Standard Reviews for properties

• Enforce established HR policies and procedures in all field locations

• Act as liaison between field and corporate department

EOE/AA/Disabled/Veterans