Health Solutions, Program Manager, Health Solution TeamAmazon.com Inc.
Job Summary
The WHS Program Manager drives operational excellence and strategic compliance initiatives for the Health Solution Team (HST) under Global Medical & Health (GMH), leading cross-functional programs across multiple operational countries while providing direct WHS partnership to Global sites. This role develops scalable compliance solutions, optimizes HST program delivery, and ensures sites meet regulatory requirements through data-driven strategies that balance immediate operational needs with long-term organizational goals.
Key job responsibilities
Lead strategic planning with business unit leadership teams to align GMH goals with operational priorities, track program effectiveness through data-driven metrics, and implement continuous improvements across multiple teams
Develop end-to-end compliance strategies and solutions that optimize HST program costs while improving regulatory adherence, making trade-offs between short and long-term organizational needs
Conduct WHS regulatory research and data analytics, translating complex findings into executive-level narratives and white papers that meet Amazon's technical writing standards and drive decision-making
Drive enterprise-wide health initiatives by identifying synergies across business units, documenting key learnings, and scaling successful pilot programs to broader implementation
Partner with cross-functional stakeholders including WHS, BI teams, and business unit leaders to design and deliver Health Solution programs that meet compliance requirements and operational goals
Develop and maintain strategic vendor relationships that support GMH mission objectives, managing expectations and negotiating priorities to clarify success criteria
Develop and optimize operational excellence procedures for compliance tracking and HST programs, leveraging BI partnership for dashboard development and data integration
Maintain working knowledge of Business Intelligence tools and collaborate with BI teams to create scalable mechanisms for program monitoring and reporting
About the team
The Global Medical & Health (GMH) organization comprises three teams: the Global Medical Team (GMT), Health Solutions Team (HST), and Health Data Strategy. This role supports the Health Solutions Team in driving WHS compliance and operational excellence across Global sites.
Key job responsibilities
Lead strategic planning with business unit leadership teams to align GMH goals with operational priorities, track program effectiveness through data-driven metrics, and implement continuous improvements across multiple teams
Develop end-to-end compliance strategies and solutions that optimize HST program costs while improving regulatory adherence, making trade-offs between short and long-term organizational needs
Conduct WHS regulatory research and data analytics, translating complex findings into executive-level narratives and white papers that meet Amazon's technical writing standards and drive decision-making
Drive enterprise-wide health initiatives by identifying synergies across business units, documenting key learnings, and scaling successful pilot programs to broader implementation
Partner with cross-functional stakeholders including WHS, BI teams, and business unit leaders to design and deliver Health Solution programs that meet compliance requirements and operational goals
Develop and maintain strategic vendor relationships that support GMH mission objectives, managing expectations and negotiating priorities to clarify success criteria
Develop and optimize operational excellence procedures for compliance tracking and HST programs, leveraging BI partnership for dashboard development and data integration
Maintain working knowledge of Business Intelligence tools and collaborate with BI teams to create scalable mechanisms for program monitoring and reporting
About the team
The Global Medical & Health (GMH) organization comprises three teams: the Global Medical Team (GMT), Health Solutions Team (HST), and Health Data Strategy. This role supports the Health Solutions Team in driving WHS compliance and operational excellence across Global sites.