Bellman/Valet DriverHilton
Job Summary
What will it be like to work for this Hilton Worldwide Brand?
DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know theyll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.
DoubleTree by Hilton is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
Assist in the maintenance, appearance and functionality of equipment
EOE/AA/Disabled/Veterans