SPORTS BAR BUS PERSONPENN Entertainment
Job Summary
- Adhere to HCCTR as well as all Food and Beverage Policies
- Greets guests with a warm, friendly smile and greeting.
- Must deliver ACES Guest Service to every guest during all interactions
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.
- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.
- Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.
- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
- Carries dirty dishes from dining room to kitchen.
- Wipes tabletops and chairs in accordance to departmental Health Standards.
- Sets tables with silverware and glassware.
- Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
- Assist server with guest’s dining experience.
- Completes work assignments for opening and closing duties.
- Complete any task assigned by dining room manager, chef, or supervisor.
- Performs other duties as may be assigned by department and/or company management.
- Maintains valid WV racing license, Food Handlers permit and TIPS certifications
- You are required to follow PPE and safety guidance designed to safeguard you, your fellow team members, and guests.