HOTEL ROOM ATTENDANTPENN Entertainment
Job Summary
- Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks!
- Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied.
- Reports any rooms unable to be serviced within established time standards to supervisor.
- Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards.
- Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur.
- Maintains security of equipment, keys and supplies at all time.
- Reports lost and found items immediately to Manager.
- Maintains a productivity level not to exceed 30 minutes per room serviced.
- Follows any procedures for team cleaning or self-inspection programs in place.
- Responds quickly and courteously to guest requests.
- Follows all company/department policies and procedures, Standard Operating Procedures.
- Thoroughly familiar with all related HAZCOM information and Emergency Procedures; MSDS for any chemicals in use, Blood Borne Pathogen prevention and response. Follows all Safety handling procedures.
- Presents a professional image at all times through appearance and behavior.
- Actively participates in all hotel meetings, training, task forces, programs, etc.
- Protect and preserve assets of the HCCTR