SLOT TECHNICIANPENN Entertainment
Job Summary
- Troubleshoot and repair any and all related equipment without assistance
- Analyze manufacturer's design flaws and recommend solutions.
- Perform job duties in a safe manner; report any potential safety hazards to management staff.
- Performs repairs and preventative maintenance of all gaming machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.
- Answers service calls and notify proper personnel to service customer if the Technician cannot address the problem.
- Observe all video lottery regulations and company policies and procedures.
- Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.
- Responsible for the security of keys, radio and data system cards.
- Responsible for completing all regulatory and company operational logs/forms correctly, i.e, meal books
- Work with other Technicians, Management Staff and Floor Attendants to insure gaming machines, and data system monitoring equipment are in proper working order and all customer needs are satisfied.
- Complete video lottery terminal Inactive Machine logs, parts logs, etc.
- Tag repairable parts noting appropriate information.
- Circulate through the assigned area replacing broken or burned out bulbs and other gaming machine parts.
- Will advise Management Team in developing/teaching advanced electronic repairs.
- Assist patrons by explaining how the video lottery terminal plays and pays, directions and other requests.