Customer Service And Sales Support Representative - Military veterans preferred

Job Description

Job Description

Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated self-starter with excellent communication skills, we want to hear from you!

Key Responsibilities:

Customer Engagement:

Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.

Sales and Upselling:

Promote products and services, identify upselling opportunities, and meet or exceed sales targets.

Problem Solving:

Resolve customer inquiries, complaints, and issues promptly and effectively.

Product Knowledge:

Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.

Documentation:

Accurately document customer interactions and maintain records of sales, inquiries, and issues.

Team Collaboration:

Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.

Compliance:

Ensure that all interactions and sales adhere to company policies and industry regulations.

Qualifications:

High school diploma or equivalent (Associate or Bachelor's degree a plus). Previous experience in customer service and sales is preferred but not required. Excellent communication and interpersonal skills. Ability to work independently and be self-motivated. Basic computer skills and familiarity with CRM software (training will be provided). Reliable high-speed internet connection and a quiet workspace.

Benefits:

Competitive wages with bonus opportunities. Flexible work hours and work-from-home arrangement. Ongoing training and professional development opportunities. Leadership opportunities available to those who qualify. Powered by JazzHR TO54pjSVoU

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