2024-04-27
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Istanbul
Turkey
What you will do
The position of technical support engineer for fire detection and alarm systems reports to the technical support regional supervisor. You will be based in JCI Istanbul office Turkey and support sales growth initiatives in the Turkish and Caspain region by providing technical support and training services for the complete Johson control global prodcts fire detection systems porfolio including PAVA systems (Simplex, Zettler, Fireclass) including various typyes of systems such as addressble, conventional fire detection and alarm systems with associated products including relevant acessories.
You will be in direct contact with system partners, commissioing enginers and endusers . As a member of the technical support and sales engineering team, you will collaborate closely with other departments including sales, customer service, inside sales, marketing, training and R&D.
How you will do it
As technical support engineer, you will provide product support to customers and sales teams. You will support the full product range from JCI Global fire detection products, using Jcompan prodiced software tools to provide solution on site or to assist customer requirement.
Product specific taining will be provided to support constant personal proffesional development.
You will communicate with consultants, designers, project managers, and end users. You will not only provide application services and technical support of fire detectionad and PAVA system solutions, but also advice and support projects by applying solutions according international codes & standards (such as EN, BS, NFPA, UL)
What we look for
Required
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